Privacy Policy

Effective Date: October 5th, 2025

Graceful Days End of Life Home ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients, families, donors, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

  • Personal Information: Name, contact details, emergency contacts, health info (if applicable), and data provided voluntarily.
  • Financial Information: Donation details, payment info (processed securely), billing info.
  • Website Data: IP address, device info, cookies, usage data.

2. How We Use Your Information

  • To provide and manage services.
  • To communicate with clients, families, supporters.
  • To process donations and transactions.
  • To improve our website and services.
  • To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal info. We may share data with:

  • Healthcare providers involved in care.
  • Service providers like payment processors.
  • Legal authorities when required by law.
  • Donor management entities (with your consent).

4. Data Security

We implement safeguards to protect your data from unauthorized access or disclosure.

5. Your Rights and Choices

  • Access, update, or delete your data.
  • Opt-out of newsletters or communications.
  • Request information about your data.

6. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from children.

7. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on our website.

8. Handling Protected Health Information (PHI)

We follow all applicable laws, like HIPAA, when handling PHI. We store it securely and respect patients' rights regarding their PHI.

9. Donation Security and Payment Processing

Donations are processed securely through third-party payment providers. We do not store credit card details.

10. Data Retention Periods

We keep your data only as long as necessary for our purposes or to comply with legal requirements.

Contact Us

If you have questions, contact us at: info@gracefuldays.org